Prepping For The Holidays: A Customer-Centric Approach For Retail Brands – Forbes

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Beyond credit cards and eager children, customers are bringing something even more important with them while shopping this holiday season: big expectations for retail brands. This year, both the digital and in-store brand experience must work together as one.

In our company’s 2017 research study, we asked over 400 U.S. individuals about their expectations of brands, experiences and marketing at large.

Three key themes emerged:

• Customers prefer the world at their fingertips

• Quality engagement is making or breaking brands

• A brand’s footprint should span multiple touchpoints

Each day, the holiday countdown dwindles a little more. Shopping, planning, hosting — customers have a lot to check off their lists. What can retail brands do to proactively meet their heightened expectations?

Staff Beyond The Storefront

Ramping up in-store efforts will certainly help increase sales during major holidays. But adequately staffing digital support teams will help those sales remain steady after the holidays have ended.

Brands need to ensure customer service representatives and social media managers are supported and encouraged to align with common goals. During the holiday months, it’s best to increase staffing of social media managers and take additional measures (such as utilizing chatbots) to help when regular staff is enjoying time off with family.




Texans’ Lamar Miller prepping for increased workload – Chron.com


Updated 7:05 pm, Friday, December 8, 2017

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One week after the Texans’ running game was completely stonewalled by the Tennessee Titans’ defense, veteran running back Lamar Miller is prepping for an increased workload.

With backup running back Alfred Blue out with a concussion, Miller is in line for even more carries. The Texans rushed for a season-low 53 yards against the Titans as Miller rushed for 56 yards on 15 carries.

Miller will be backed up by Andre Ellington and Jordan Todman.


“Yeah, I’m looking forward to it,” Miller said. “Whenever my number is called. I’m looking forward to taking advantage of the opportunity with however many carries I get. I’m looking forward to it.

“Me, personally, I think we just got to go out there and be decisive, hit the hole when we see it and just positive yards.”

That task could be complicated by the athletic, hard-hitting presence of 49ers rookie linebacker Reuben Foster.

“He’s pretty good,” Miller said. “He’s a physical guy. You see him flying around on the tape. We’ve got to do a great job of getting a hat on him and, us as running backs, we’ve got to be decisive.”

A first-round draft pick from Alabama, Foster was a Butkus Award winner, consensus All-American and All-Southeastern Conference selection.


“Reuben’s probably one of the best inside ‘backers we’ve played against,” Texans coach Bill O’Brien said. “He’s very active, very athletic, very instinctive. He knows how to play. He’s good in both phases, run and pass. He obviously studies film.

“He’s a very explosive player. So, like when he’s making a tackle, he’s not just laying on you, like you know you get hit. It’s a big challenge for us to make sure that we try to get him blocked on Sunday.”

On the hunt: With team prepping for finals, LSU basketball coaches … – The Advocate

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While members of LSU’s men’s basketball team were busy with final exams since their last game on Nov. 29, Will Wade and his staff were taking care of business on the recruiting trail.

Wade’s goals on his three-day trip that started the morning after an 84-60 win over UT Martin: Find another player or two for next year’s class and make inroads with the Class of 2019.

“I was able to see some good players,” he said. “I did a little recon work on junior-college kids we can add in the spring, and another high school kid we can add in the spring. We were out going to three or four places a day, hopping around.”

Wade will have at least one scholarship available for 2018-19 after point guard Ja’Vonte Smart and power forwards Nazreon Reid and Darius Days signed in November.

But Wade’s work is far from over. He’s identified two spots that need shoring up to take the next step in his program’s development.

He’d like a lockdown wing defender with toughness, possibly a junior-college transfer, and a rim protector to go with 6-foot-11 transfer Kavell Bigby-Williams.

“I’m like Noah’s Ark; I want two of everything,” Wade said. “ ‘We need another one … we need another one.’ We need a little bit of everything.”

Defense, defense

When LSU returned to practice Sunday, the emphasis was again on defense.

The Tigers had a day off Monday before having five days of practices leading up to Sunday’s 4 p.m. game with UNC Wilmington.

Wade said he was working to change his team’s zone defense after seeing slight improvement against UT Martin although still LSU ranks 301st out of 351 Division-I teams in field-goal defense (47.6 percent) and 278th in scoring defense (77.7 points a game).

Wade said he wants to eventually play hard-nosed, man-to-man defense, but doesn’t have the pieces right now.

“If you can’t do that, you’d better have a bunch of different barrages you can go to and try to slow people down,” he said.

Sampson update

Wade said guard Brandon Sampson likely won’t be back until after Christmas although he’ll be re-evaluated after Sunday’s game.

The initial diagnosis on Sampson, who averaged 13.3 points and 5.0 rebounds before severely spraining his left ankle against Notre Dame on Nov. 21, was he’d be out 3-to-4 weeks.

But Wade said this week the best-case scenario for his return is the Memphis game Dec. 28.

“He doesn’t have to wear the (walking) boot at practice any more, so that’s a positive step,” he said.

Snow day

A couple inches of snow Friday brought a smile to the face of freshman guard Tremont Waters, a Connecticut native, but it was a first for senior forward Duop Reath, who is from Australia by way of South Sudan.

“Yeah, it was crazy. … When I went outside, I didn’t know what to expect,” Reath said. “I was excited at first, though I was like, ‘Wow, this is crazy.’ I went out and touched the snow. It felt funny, but it was good.”

“It kind of made me feel like I was back home,” Waters said. “I’m a lot more calm … I’m relaxed. I feel like I just want to stay inside and sleep.”

Wade chuckled when he talked about getting a first-hand look at how it freaks out Louisiana residents who don’t experience snow very often.

“People were driving with their flashers on,” he said with a smile. “It was like, ‘Oh Lord, what are we doing? This is not that bad.’ ”

State prepping roads for incoming snow – FOX 61

HARTFORD — It’s December in New England and those of you native to the area know exactly what that means.

“Let’s let it come. White Christmas, let’s let it happen,” says Newtown native John Metcalf.

The first snow of the year is expected to fall this weekend and experts say drivers should rethink how they travel on the roads.

The Department of Transportation has been busy adding pre-treatment to roads to ensure an extra level of safety on the roads.

If you’ve been driving on certain highways across the state, you’ve probably noticed the white striped lines. That sediment is a salt brine mixture meant to help melt snow faster in the most troubled areas.

“We’re focusing on bridge surfaces, highways, valleys and micro climate areas where areas that we know are prone to freeze up or become problematic when it come to snow,” says DOT spokesperson Kevin Nursick.

He says the pre-treatment is helpful but it’s not an automatic fix for road quality. You still need to be careful.

“People still need to slow it down. It’s going to be slippery if the snow comes in this just helps us get the snow off of there faster, it helps improve conditions, hopefully helps prevent crashes.,” says Nursick.

41.763711 -72.685093

Harvey Weinstein’s Former Assistant Prepping Sexual Harassment Suit – Variety

A former assistant to Harvey Weinstein who says she was compelled to provide him with erectile dysfunction drugs is preparing to sue him for sexual harassment, Variety has learned.

Sandeep Rehal will allege that she was “sexually harassed throughout her employment,” according to a statement provided to Variety. She intends to file suit in federal court in New York within the next couple of weeks.

“Sexual harassment includes verbal harassment, physical harassment, offensive material and demands, unwanted touching, and many other actions that create a toxic work environment based on gender,” said her attorney, Genie Harrison. “No one should have to endure what Ms. Rehal experienced at the hands of Harvey Weinstein.”

Rehal was quoted in an 8,000-word story in the New York Times on Tuesday, in which she said she had to keep the mogul supplied with Caverject, an injectable drug for erectile dysfunction. Sometimes she would provide the drug shortly before hotel meetings with women, she told the Times.

Rehal worked for the Weinstein Company for almost two years, and left in February 2015 due to the “intolerable work environment,” Harrison said.

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Rehal confided to Irwin Reiter, who oversaw the company’s finances, that she was told to rent a furnished apartment for Weinstein and use the company credit card to stock it with bathrobes, flowers, and women’s lingerie, according to the Times story. That and other disclosures prompted Reiter to confront Weinstein and to take his concerns to the board.

In a statement responding to the Times story, Weinstein’s attorneys, Blair Berk and Ben Brafman, said Weinstein did not bill personal expenses to the company.

“At no time during his tenure at either Miramax or TWC did Mr. Weinstein ever utilize company resources for personal expenditures, and in the few instances where there was any confusion, Mr. Weinstein immediately reimbursed the company out of his own pocket,” the attorneys said.

Weinstein’s representatives did not immediately respond to Rehal’s sexual harassment claims.

Alec Baldwin Prepping Talk Show for ABC | Hollywood Reporter – Hollywood Reporter

The project is based on his WNYC radio show and podcast ‘Here’s the Thing With Alec Baldwin.’

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Alec Baldwin is expanding his relationship with ABC.

The Disney-owned network is teaming with the Emmy-winning actor for a talk show. The project, which is in development, is based on Baldwin’s WNYC radio show/podcast Here’s the Thing With Alec Baldwin.

Sources stress Baldwin’s deal is not completely done — it has been in the works for weeks — and additional details remain scarce. Production is slated to begin next week. ABC declined comment.

The talk show would expand Baldwin’s relationship with the network, where he currently hosts unscripted hit Match Game. Baldwin currently has a first-look deal with ABC Studios, for whom he will develop scripted and unscripted projects. He moved from his longtime home at Universal Television to ABC in August.

Baldwin is fresh off an Emmy win for his portrayal of President Donald Trump on NBC’s Saturday Night Live, where he continues to pop in from time to time. The actor is repped by CAA.

It’s unclear when a Baldwin talk show would air. ABC is already home to late-night hit Jimmy Kimmel Live, while its daytime lineup includes The View and The Chew, with Good Morning America anchoring mornings on the network. 

Purdue prepping for date with Arizona at Foster Farms Bowl – FOXSports.com

Foster Farms Bowl

Arizona (7-5, Pac-12) vs. Purdue (6-6, Big Ten), Dec. 27, 8:30 p.m. EST (FOX).

LOCATION: Santa Clara, California

TOP PLAYERS

Arizona: Sophomore QB Khalil Tate rushed for 1,353 yards and 12 TDs and passed for 1,289 yards and nine TDs with eight picks.

Purdue: QB Elijah Sindelar threw for 1,703 yards and 14 TDs with six interceptions.

NOTABLE

Arizona: Tate rushed for 327 yards against Colorado in October, establishing an FBS single-game rushing record for a quarterback. He also rushed for 230 yards and two touchdowns against UCLA and finished with 378 yards of total offense and three touchdowns.
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Purdue: The Boilermakers under first-year head coach Jeff Brohm won their most games since 2012 and finished tied for third place in the Big Ten West Division, their best showing since division play began in 2011. Purdue’s six losses were by an average of 7.7 points and four of the Boilermakers’ setbacks were to ranked teams.

LAST TIME

Purdue 31, Arizona 24, Sept. 18, 2005.

BOWL HISTORY

Arizona: This will be the 21st bowl game for the Wildcats and eighth since 2008.

Purdue: The Boilermakers will be playing in their 18th bowl game all-time (9-8) and first since 2012.

Football: Cyclones prepping for bowl while awaiting destination – Ames Tribune

Practices give staff an opportunity to get starters healthy, work with younger players

Sunday meetings after the regular season finale have mostly gone the same way for the Iowa State football team the last several years.

When second-year coach Matt Campbell talked with the team last Sunday, he heard the same thing from most of the seniors. Usually on those Sundays, they’re cleaning out their lockers and preparing themselves for a long offseason.

Now, they’re gearing up to find out their bowl destination and begin practice for a yet-to-be-determined opponent.

“I think there was a bounce to their step,” Campbell said. “That part is exciting.”

ISU (7-5, 5-4) will find out its bowl destination Sunday afternoon — most indications are it will be the Camping World Bowl in Orlando, Fla. or the Liberty Bowl in Memphis, Tenn. — after a week to recover from the grind of the 12-game season.

The Cyclones, who are allotted 15 postseason practices, began Friday, and will hold practices on Friday, Saturday and Sunday for the next few weeks before traveling to the bowl site. Campbell said the last week has been primarily focused on getting everyone healthy.

“You’ve got a lot of guys who played a lot of snaps,” Campbell said, “and what you don’t want to do is run that team into the ground so by the time you get to the bowl game they’re not interested in playing. I’ve been part of that staff too and that’s no fun. You want your kids to be fresh and you want them to be ready to play to the best of their ability.”

Running back David Montgomery, who left the game at Kansas State after the first series, suffered from an upper leg injury, Campbell said. The 1,000-yard rusher also left the game at Baylor the week before with an ankle injury.

There is no long term damage or worry about Montgomery’s health, Campbell said, but that he wouldn’t “let him touch the practice field until he’s 100 percent and ready to go.” Campbell also said quarterback Kyle Kempt is in “a really good situation” health-wise.

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“We’ve had a full season,” wide receiver Allen Lazard said after the last game. “I haven’t had an off week in about two months or so now. It’ll be nice to just get a little break and be able to relax and kind of get your body back and mentally.

“Just finish out the school year and that way we can be 100 percent focused on the bowl game.”

ISU will structure its bowl practices similar to its spring practices, Campbell said. One of the biggest pieces to these addition practices will be the opportunity for young players to get more hands-on time with coaches. The Cyclones will even practice without the seniors at times.

The younger players get to be around the seniors through the duration of the regular season, but the winter practices give some of the sophomores and juniors the chance to start developing leaderships characteristics with Lazard, linebacker Joel Lanning and offensive lineman Jake Campos elsewhere.

“Maybe if those seniors aren’t there or even if they are there, they maybe aren’t in the drill or the situation,” Campbell said, “I think it gives a coach a really great evaluation tool to say, ‘Man, I get the short snippet of this football team before I go into the winter session.’

“Now I’ve got winter, I’ve got some winter conditioning and then I’ve got spring practice. Where do I have to get my position group by the time I get to spring practice so I can be competitive or where we need to be in terms of our program?

“I think that’s really big. We use a lot of this practice time to do some of that.”

Even for the seniors, it’s a time to make one last push to win their first — and only — bowl appearance. The nature of the last-second loss at Kansas State has ISU wanting to turn its full attention to keep that from happening in a bowl game.

“This senior class and this team,” Lanning said after the last game, “we all have short memories and there’s nothing you can dwell on. We’ll come back to work (in practice), watch our film, fix it, wait for the bowl and prepare for it.”

Satellite photos show North Korea apparently prepping to reuse launch site – Fox News

Satellite images obtained exclusively by Fox News show what appears to be another launch pad being constructed at the Panghyon Airbase in North Pyongyang, North Korea, in the past week — at the same site of the July 4 intercontinental ballistic missile launch. 

Analysts at Image Sat International spotted the construction just days after the rogue nation launched an ICBM that North Korea claimed was powerful enough to carry a “super-heavy nuclear warhead” that could strike the “mainland of the U.S.”

According to the ImageSat analysts, who are closely following North Korean military activity, this is “the first time that they have decided to rebuild a site that they have used before.”

image6

 (Image Sat International)

The photos, dated Nov. 23 and 24, appear to show the development of another launch pad just a few yards away from the one used during the July 4 Hwasong-14 ICBM launch, as well as a newly renovated access road.

Constructed in the 1980s, the Panghyon site is North Korea’s primary aircraft production, repair, and research facility.

The satellite images also show the construction of an aircraft hangar, as well as airplanes being moved and stored in hangers on the tarmac.

With the recent launch of another ICBM and the construction of additional launching pads, North Korea continues to defy the U.S.-led world outrage over its nuclear program and is determined to bring it to completion.

Republicans prepping letter to Ryan urging DACA fix – CNNPolitics – CNN

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